Effective Communication Techniques and Emotional Intelligence
It aims to achieve development, prevent basic problems in communication and eliminate communication accidents by using body language, non-verbal communication, verbal communication, and written communication models correctly in communication management. It also aims to increase the communication skills of the right person at the right time with the right expression by learning the gains of emotional intelligence in communication processes.
Some of the Titles in the Training;
- Listening Styles
- Active Listening
- Communication Models
- Details of communication
- Recognizing the internal and external factors that affect communication
- To be able to communicate without being defensive
- Conflict management
- To solve communication problems in practical ways
- Improving the communication style
- Open, clear and understandable communication in written communication
- To improve target-driven written and verbal communication
- Multiple intelligence
- Use of emotional intelligence
- To be able to communicate effectively in negative situations